Employee Relations Counselor, Asia Pacific

About Us

Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.

Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.

Chevron supports its operations in the Philippines and worldwide through two subsidiaries: Chevron Philippines Incorporated (CPI), which manages downstream operations and markets Caltex brand fuels, lubricants and petroleum products, and Chevron Holdings Incorporated (CHI), a global business services organization. Established in 1998, CHI provides business support services in finance and accounting, information technology, supply chain management, human resources, customer service and marketing. It serves Chevron affiliates around the world and has grown to be one of the leading global business services organizations in the Philippines. The company has received various recognition as one of the country’s top employers and as a champion of diversity and inclusion in the workplace.

At Chevron, we believe humanity can solve any challenge – including meeting the world’s energy needs of today, while advancing a cleaner energy tomorrow.

About the Role 

Chevron has an exciting opportunity for an Employee Relations Counselor to join the Asia Pacific Employee Relations team. This role will be based at the 6750 Building in Makati City, Philippines, and will report to the Employee Relations Manager – Asia Pacific.

The Employee Relations Counselor will be responsible for delivering Chevron’s end-to-end grievance management process, working closing with our HR and Legal teams, Chevron leaders and external stakeholders. The role will conduct formal workplace investigations and corrective actions, provide advice on complex employee matters relating to grievance resolution, performance and disciplinary processes, and identify and mitigate risks to contribute to a positive employee experience whilst ensuring compliance with Chevron policy and relevant legislative frameworks across multiple locations in the Asia Pacific region.

Responsibilities include, but are not limited to, the following:

• Start to finish handling of formal workplace investigative processes, including intake and strategic planning, conducting interviews, data (evidence) gathering and analysis, report writing, stakeholder management, and execution of relevant corrective actions and/or disciplinary outcomes

• Advise HR colleagues and business leaders on complex grievance, discipline, and performance management cases, including document drafting and review

• Facilitate dispute and conflict resolution processes, including mediation and coaching

• Provide consultative services to HR colleagues and business leaders across a wide range of employee relations topics/issues as required

• Maintain confidential and secure records; update case management systems

• Internal metrics reporting; analyze data and identify trends to recommend focused attention and interaction in support of business initiatives

• Engage with key stakeholders (e.g. Legal, Security, IT Forensics, Labour Relations, HSE, and Health & Medical) to reduce exposure to risks and determine risk mitigation strategies

• Undertake special projects as required (e.g. policy review)

About You

We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.

Knowledge, Skills, and Experience:

• Ability to manage complex and confidential employee matters with a demonstrated combination of poise, sensitivity, assertiveness, and tact to build trust and psychological safety

• Sound judgement, applying critical thinking and problem-solving skills in managing complex, sensitive situations to deliver the right outcome

• A people focus; be proactive and strive to continually improve the experience of all parties involved in an investigation, ensuring individuals feel safe, supported and respected throughout the process

• Strong oral and written communication skills and attention to detail – demonstrated ability to communicate clearly and concisely, including writing formal investigation reports

• Sound experience relating to workplace investigations, discipline and performance management,  and demonstrated ability to successfully facilitate resolution of complex interpersonal conflict; is not intimidated in difficult situations; credibly provides counsel using data and relevant facts; viewed as neutral, fair and unbiased

• Knowledge of discrimination, harassment, and bullying and related legislation in relevant locations across the Asia Pacific region

• Strong influencing problem-solving, and analytical skills, with the ability to build relationships and influence diverse stakeholders across all organizational levels both internally & externally

• Strong attention to detail including demonstrated expertise analyzing and summarizing relevant facts appropriate for intended audience.

• Ability to operate autonomously and handle multiple complex workplace issues in a fast-paced work environment, while consistently delivering quality ER services

• successful establishment of ER service delivery model and autonomously handles multiple, complex workplace issues in a fast-paced work environment ensuring standardized and consistent delivery of ER processes

• Demonstrated ability to foster a safe, respectful, and inclusive culture

• Demonstrated commitment to Chevron’s values of diversity and inclusion, high performance, integrity and trust, partnership and protecting people and the environment

Everything we do at Chevron is guided by our values and our commitment to The Chevron Way (https://www.chevron.com/about/the-chevron-way). At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance.

Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace.

Benefits:

• Competitive salary  

• Allowances, medical and optical reimbursements  

• Health care coverage for you and your eligible dependents  

• Robust employee centered programs for health and wellness  

• Time-off to promote healthy work-life balance or to care for your family  

• Annual corporate incentive bonus when the company meets established goals  

• Recognition & awards program  

• Life insurance  

• Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups. ​

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent.  Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace. 

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Makati City, Metro Manila

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