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Information Technology

Site Reliability Engineer

Makati City, Philippines

R000060549

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Chevron is accepting online applications for the position of Site Reliability Engineer located in Makati City, Philippinesthrough December 3, 2024at11:59 p.m. PH Time; with flexible onboarding date.

Join our Team

Chevron invests in its people to build technical and professional competencies through various training opportunities, development programs, mentoring/coaching engagements, and certification courses. All are applied through experiential learning and actual practice while solving real business problems, but in a safe, supportive, and "fail-fast" environment.

Technology will play a crucial role in unlocking ever cleaner and more affordable sources of energy. Chevron is seeking innovative, technology professionals with a desire to thrive in the global digital environment and help us lead the global energy transition. An IT career at Chevron offers you the opportunity to work in a technical environment with a global reach.We differentiate ourselves through the application of cutting-edge technology, and by taking a collaborative approach that includes in-house expertise, proprietary solutions, and strategic partnerships. We also offer flexible work schedules and very competitive benefits.

Join Chevron IT.Grow your skills with us and enjoy a great career with Chevron.

The Site Reliability Engineer is responsible for the integrity and technical consistency of IT products and solutions. The role of an SRE is to align SRE framework with DevOps and agile, facilitate SRE technical assessments, coach agile teams on SRE maturity, lead SRE implementation efforts, and accelerate SRE adoption.

SRE works with SRE Community of Practice (CoP) thought leaders to define SRE capabilities and best practices, integrates capability framework and builds cross-functional relationships, and aligns with agile chapter(s) & IT leadership (Digital Managers, Product Managers, Product Owners, System Architects, RTEs, Scrum Masters).

As the Site Reliability Engineer, you will:

  • Use broad full-stack knowledge and experience for proactive incident prevention by baseliningagainst expected service performance, process improvement from application of lessons learned, andutilization of data analytics to proactively identify problem areas and operational gaps.

  • Effectively and efficiently lead product line agile teams in troubleshooting and resolving systemproblems, including analysing application and critical system performance.

  • Serve as technical resource during a major incident management response and critical incidentssupporting multiple technologies.

  • Facilitate SRE technical assessments, identify gaps, and provide recommendations to product teamson SRE maturity journey plans based on Chevron’s SRE framework.

  • Find opportunities to avoid future issues by improving logging and creating automated resolutionsbased on triggers. Develop automation scripts for repetitive tasks to eliminate toil/operations supportactivities.

Requirements:

Experience

  • Mastery hands-on experience as an IT professional with Computer Science/ ManagementInformation Systems (MIS) degree or related field or equivalent experience.

  • Experience in many of the technology disciplines required for the full end-to-end serviceoperations stack: network administration and security (CISCO/Juniper), identity & accessmanagement (Active Directory, Azure AD, SAML, OpenID Federation, certificates and keys),cybersecurity, on-prem and cloud architecture, Windows and Linux OS, performance monitoring& management, troubleshooting (application and database), change management, APIintegration, and process automation.

  • Self-motivated SAFe Agilist/DevOps practitioner with knowledge of cloud technologies, automation, Ansible, PowerShell, KQL and Shell scripting.

Skills

  • Leverage knowledge and best practices of Site Reliability Engineering such as SLO, SLI, andSLA definitions, eliminating toil via automation, error budgets, emergency response (triage,postmortem, retrospective), demand forecast and capacity planning to inspire others in supporting Chevron’s Agile/DevOps transformation.

  • Knowledge of full stack infrastructure to troubleshoot incidents.

  • Communication and Teamwork - Ability to communicate in a clear and concise manner, considerthe views and concerns of others, achieve objectives through teamwork, and deliver consistentlyon commitments.

  • Working knowledge of Agile methodologies and practices (e.g., SAFe PI Planning, valuestream mapping, and scrum ceremonies).

  • Ability to work independently with minimal guidance to achieve defined technical/businessobjectives. Excellent time management, organizational skills, crisis management and problem-solving skills are essential. Ability to grasp new technologies and translate into business value.

Preferred Qualification and Certifications

  • General knowledge in Oil & Gas/Energy Industry or related experience as understanding ofour business is expected.

  • CCNA

  • Network+

  • Security+

  • Microsoft Azure Fundamentals or Microsoft Azure Administrator

  • Automation with Ansible

Working with us 

There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).

CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.

CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.   

CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop, and retain diverse Filipino talent.  Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace. 

Benefits     

  • Competitive salary

  • Allowances, medical and optical reimbursements 

  • Health care coverage for you and your eligible dependents 

  • Robust employee centred programs for health and wellness

  • Time-off to promote healthy work-life balance or to care for your family

  • Annual corporate incentive bonus when the company meets established goals

  • Recognition & awards program

  • Long-term savings plan

  • Life insurance

  • Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups

  • Hybrid work model - work remotely from home several days a week

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Makati City, Metro Manila

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